FAQ'S
How do I return an item?
Please see our Returns & Exchange page for instructions.

 

 

How do I know if you have received my return for an exchange?
You will receive an email with your credit note information or notification that your exchange has been shipped.
 
Do you ship internationally?
Yes, we ship worldwide! Please see our Shipping & Delivery section for more information on costs and delivery time.
 
Will my order arrive in time for an upcoming event/special occasion I have?
Please see our Shipping & Delivery section for delivery times to your location. If you are unsure please contact us at info@emine-ekinci.com or our contact form.
Please note: we cannot guarantee delivery times due to factors out of our control eg. Post service not running on schedule, customs delays ect.
 
How can I track my order?
You can follow your parcel at www.postNL.nl when living in the Netherlands. youwill receive an automated email with tracking information. If you have not received an email within 2 business days please contact us at  info@emine-ekinci.com
 
The item I wanted is no longer on the website, will it be restocked?
If there is a particular item you are after but is no longer available on the website, please contact at info@emine-ekinci.com where they will inform you on whether this item will be restocked